Is PlayStation Network working right now?

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About PlayStation Network outages

PlayStation Network problems affect online play, the PlayStation Store and signing in.

Tip: Sony's status page shows problems by service and region, so you can see if it's just the Store or everything.

For confirmed outages, also check PlayStation Network's official status page.

PlayStation Network is up, but it won't work for me. What now?

  1. Refresh hard. Press Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to skip your browser's cache.
  2. Try another network. Switch your phone from Wi-Fi to mobile data. If it loads, your home network or internet provider is the issue.
  3. Restart your router. Unplug it for 30 seconds. This clears a lot of connection glitches.
  4. Turn off VPNs and ad blockers for a moment. Some sites block them.
  5. Update or reinstall the app if it's only the app that won't work.

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